| Check
Reordering
Reordering your checks through Bank of Pontiac is quick and
easy. We offer numerous options for ordering checks, including
in person, over the phone or online.
Making changes to your checks?
It’s best to call or visit a Bank of Pontiac location
and talk with a customer service representative.
Reordering the same check style?
You can call or visit a Bank of Pontiac location and talk with
a customer service representative, or take advantage of our
online check reordering service. If you choose to order online,
be sure to have a sample check available for reference and
your email address to confirm your order.
Deluxe Checks
You can access the Deluxe
website either directly or via one of our web-links. If you do
not have Internet access, use
the Deluxe automated telephone system by dialing (877) 838-5287.
Internet and telephone orders will be charged to your checking
account and will appear on your monthly statement. The amount
charged will vary depending on your preferred method of shipment.
When
reordering please have available:
- The
checking account number of the account you are ordering checks
for
- Your
next starting check number
- Any
changes you need to make to the check such as personal information,
design or format.
Packaging
for Personal Checks:
Starting
in late summer 2007, personal checks will be mailed in all-new packaging.
To meet changing Postal Service requirements, the traditional mailing
carton is being replaced with a new streamlined package. This new
package delivers the quality and security you expect - and inside
the package, the easy-to-assemble flat box folds together to store
checks.
Our check supplier, Deluxe, worked proactively with the U.S. Postal
Service (USPS) to develop this new package that meets new postal regulations
and helps keep mailing costs to a minimum. With the USPS significantly
raising rates for three-dimensional bulk mail packages, switching
to a flat package is a more cost-effective solution.
Identity
Theft Prevention Tip:
- Never
have your social security number or driver’s
license imprinted on your check. It is best to provide that information
to a requesting merchant at the time of a purchase rather than
risk revealing that information should you lose or have your
checkbook stolen.
Non-Standard Checks
- Not
all checks are created the same. Sometimes the prices offered
by other printing companies are too good to be true. By ordering
through Bank of Pontiac and Deluxe, you are ensuring that you
are getting the best quality for the most value. Our check processing
equipment requires a certain level of quality in the inks used
to print your bank information at the bottom of each check. Purchasing
checks from companies that use substandard inks can risk delaying
the processing of your checks.
- Some companies
allow you to purchase personal checks with numbers higher than
9999. This is not advised. We are not liable for problems associated
with nonstandard check numbers as our equipment is not designed
to process personal check numbers of 10000 or higher.
Computer
Generated Checks
- If you
are creating checks from computer generated stock, please be
sure to put the bank’s routing number, account
and check number at the bottom of the checks. This makes
it possible for our automated equipment to read your information.
Improper
placement of the bank information at the bottom of the check
can cause delays in processing your check order. Should you
have any questions about the placement of bank information,
please
call Bank of Pontiac at (815) 844-6155 and we will be happy
to assist you.
- If
you are printing your checks on a printer, please ensure the
ink is of a high quality and there is sufficient quantity
to print the necessary bank information at the bottom of
the
check.
Checks can be delayed in processing if the ink is too light
or is flawed to the point that our equipment cannot read
the information.
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